Vanco Migration

We are moving from our current online donation provider to a new one, which is much easier to use.  Below are the steps for cancelling your current transactions in Vanco, and setting up new transactions in PushPay.  

Step 1 – Cancel Recurring Gift in VANCO our current Online Giving Provider

1. Go to VANCO Home page. Note – it now looks very different.  In the top right, Log In to your VANCO account.
2. Enter your email address and password.
    Click on Forgot password if you don’t recall your password.  
3. After logging in successfully, click on Profile in the top right corner. 
4. Select Transactions, then Scheduled.
5. Click cancel to discontinue your current recurring payment.
6. If you have more than one recurring payment, please select the next one and click cancel. 
7. On the left menu bar, select Payment. Delete the payment information. 
8. Click on Log Out.

Step 2 – Setup Recurring Gift in PushPay, our new Online Giving provider

1. Go to https://pushpay.com/g/christourhopeseattle.
2. Enter the amount that you wish to donate.
3. Select the Gift type: Give one time or set up recurring.
4. Select the Frequency of your donation.
5. Select a Starting date for your gift.
6. Select an Ending date for your gift.
7. The default fund is 186 Stewardship – Church Offering.   Click on Next.
8. Verify Your Mobile Number that’s associated with your Christ Our Hope profile by typing your mobile number.
9. Click on Next. A six-digit security code will be texted to your mobile number.
10. Enter the Security code that your received. Click Confirm.
11. Complete the PERSONAL DETAILS page. Click Next.
12. Add a new payment method.  You can either use a credit card or use a bank account.  Complete the required fields. Click Next.
13. A confirmation page, listing your recurring gift amount will show.
     Click on the additional options if you wish.
14. Click on Schedule recurring gift.
15. For security purposes, a six-digit security code will be texted to your mobile number.
16. Enter the Security code that your received.
     A page confirming your gift will appear.
     If you wish to set up another recurring gifts toward other Parish Funds, click on Give again and follow the procedures, selecting the appropriate fund, other than Stewardship. 
17. You will receive an email from PushPay to verify your email address and to create a password for your account.  Click on the link and follow the prompts.

If you have any questions, would like assistance, or would prefer that we simply take care of this on your behalf, please contact Paula Holmes at (206) 448-8826.